Privacy Policy

Introduction

88ab ("we", "us", or "our") operates the online betting and casino platform accessible at https://88ab.run. We are committed to protecting the privacy and personal information of every player who registers, plays, or interacts with our platform. This Privacy Policy explains what information we collect, how we use it, with whom we may share it, and the rights available to you as a user.

By accessing or using the 88ab platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the platform. This policy applies to all registered accounts, guest visitors, and any individual whose data we process in connection with the services we provide in Bangladesh and internationally.

Information We Collect

We collect several categories of information to operate the 88ab platform effectively, verify identities, process transactions, and maintain a safe gambling environment. The types of data we collect include, but are not limited to, the following:

• Personal identification details: full name, date of birth, nationality, and government-issued ID document data, required for account verification and age confirmation (players must be 21+).
• Contact information: email address, phone number, residential address in Bangladesh (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and others), and mailing address.
• Financial and payment data: transaction history, deposit and withdrawal records, and payment method identifiers associated with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or card-based methods (Visa, Mastercard). We do not store full card numbers on our servers.
• Technical and device data: IP address, browser type and version, operating system, device model, session logs, and cookies that help us deliver a consistent experience across your mobile and desktop sessions.
• Behavioral and usage data: pages visited, games played, bet amounts, session duration, bonus redemptions, and any in-platform communications with our customer support team.
• Communications data: any messages, support tickets, or feedback you submit to 88ab, including through our official support email or contact channels.

How We Use Your Information

The information we collect is used exclusively to operate, improve, and protect the 88ab platform and the experience of its players. Specifically, your data enables us to:

• Create and manage your 88ab account, including identity verification (KYC) and age gate enforcement to ensure only players aged 21 or above can participate.
• Process deposits, withdrawals, and bet settlements accurately and securely through your chosen payment method (bKash, Nagad, Rocket, Upay, and others).
• Deliver personalised game recommendations, promotional offers, and bonus notifications relevant to your activity on cricket betting, slots, live casino, and other game categories.
• Detect, investigate, and prevent fraudulent activity, money laundering, and any form of abuse or violation of our Terms & Conditions.
• Respond to support queries, complaints, and requests promptly, and maintain records required by responsible gaming obligations, including self-exclusion and deposit limit tracking.

Cookies and Tracking Technologies

88ab uses cookies and similar tracking technologies to recognise your browser or device across visits, preserve your login session and preferences, and analyse platform usage patterns. Cookies help us understand which games and features are most popular among Bangladesh players, enabling us to continuously refine the 88ab experience.

You may configure your browser to refuse or delete cookies at any time. However, please note that doing so may affect the functionality of certain features on the platform, such as persistent login or game history display. We use only first-party and strictly necessary third-party cookies — we do not engage in cross-site behavioural advertising.

Sharing and Disclosure of Data

88ab does not sell, rent, or trade your personal information to third parties for commercial purposes. We may, however, disclose your data under the following limited circumstances:

• Service providers and technology partners who assist in operating the platform — including payment processors, fraud detection services, KYC verification providers, and cloud infrastructure — are permitted to access data only to the extent necessary to perform their specific contracted functions, and are bound by strict confidentiality obligations.
• Legal and regulatory authorities in Bangladesh or relevant international jurisdictions, where we are required by law, court order, or lawful government request to disclose user information.
• Fraud prevention and security agencies, strictly for the purpose of detecting or preventing illegal activity, account abuse, or risk to platform integrity.
• Business successors, in the event of a merger, acquisition, or transfer of platform assets — in which case users will be notified in advance and given the opportunity to delete their account prior to any transfer of personal data.

Data Security

88ab employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our platform uses SSL (Secure Socket Layer) encryption on all data transmissions between your device and our servers, ensuring that sensitive information — including payment credentials and account details — is transmitted securely at all times.

Internally, access to user data is restricted to authorised personnel who require it to carry out their job responsibilities. We conduct periodic security audits and continuously monitor for suspicious access patterns. While we take extensive precautions, no system is entirely immune to breach; in the event of a security incident affecting your personal data, we will notify you in a timely manner and take all reasonable steps to mitigate any harm.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to fulfil our legal and operational obligations. Specifically:

• Transaction records and financial data are retained for a minimum of five (5) years following the date of the transaction to comply with applicable financial reporting and anti-money-laundering requirements.
• Account data is retained for the duration of the account's existence and for up to two (2) years after account closure or the last date of active use, unless a longer period is required by law.
• Responsible gaming records, including self-exclusion requests and deposit limit settings, are retained for the full duration specified by the applicable responsible gaming protocols, even if the account is subsequently closed.

Your Rights as a User

As a user of the 88ab platform, you have specific rights with respect to your personal data. You may exercise any of these rights by contacting our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe, typically within 30 days.

Your rights include: the right to access a copy of the personal data we hold about you; the right to request correction of inaccurate or incomplete data; the right to request deletion of your data where it is no longer required (subject to legal retention obligations); the right to object to certain types of processing; and the right to withdraw consent to marketing communications at any time. Please note that exercising certain rights — such as data deletion — may result in account closure, as some data is essential to operate your account.

Third-Party Links and Services

The 88ab platform integrates with third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and others) and payment infrastructure partners. While we select these partners carefully and require them to maintain appropriate data protection standards, 88ab is not responsible for the independent privacy practices of these third parties.

• Interactions with game provider interfaces are governed by those providers' own privacy policies.
• Payment processing via bKash, Nagad, Rocket, or other gateways is subject to those providers' own terms and privacy notices.
• We encourage you to review the privacy policies of any third-party service with which you interact through or alongside the 88ab platform.

Children and Minors

The 88ab platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from anyone below this age. If you are under 21, you must not register an account, access the platform, or participate in any betting or gaming activity on 88ab.

If we become aware that a minor has created an account or provided us with personal information, we will take immediate steps to close the account and delete all associated data. Parents and guardians who believe their child may have accessed the platform are encouraged to contact us immediately at [email protected].

Changes to This Privacy Policy

88ab reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify active users via email or a prominent notice on the platform. The "Last Updated" date at the top of this page will reflect the date of the most recent revision. Continued use of the platform following the notification of changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 88ab handles your personal data, please reach out to our support team. You can contact us by email at [email protected]. We are available 24/7 to address privacy-related inquiries and will make every effort to respond promptly and thoroughly. For responsible gaming support, please also visit our Responsible Gaming page.